top of page

Store Policy

Terms of use

The following terms and conditions govern your use of Best Now's website. By using the website you agree to be bound by the terms and conditions of this agreement and our Privacy Policy, including any amendments that may be made from time to time. Your access to, and use of, Best Now's online shopping system is subject to the following terms and conditions.
By using Best Now's online shopping system you represent that you have read, understood and accepted these terms and conditions, and agree to be bound by them.

Terms of trade

These terms and conditions apply to all purchases made through the Pacific Harvest website. Anyone ordering products acknowledges that they have reviewed the contents of their order and verified that it is acceptable.

Privacy & Safety

Information we collect

We may collect personal information that you provide to us, such as your name, email address, phone number, postal address, and payment information from when you:

  - Register for an account

  - Purchase our products

  - participate in surveys

​​

when you visit our website, we automatically collect certain information including your web browser, time zone, and products you view, these are collected through cookies

 

we use this information to

  - provide, operate, improve and maintain our website

  - develop and incorporate new products and services

  - process and manage transactions and orders

  - contact you

We do not sell, trade or transfer your personal information. This does not include our website hosting partners and other parties involved in the operation of our website

​

​

Health and safety policy

​

  • Ensure compliance with all health and safety regulations

  • Review and update the health and safety policy annually

  • Maintain a clean, sanitized and safe workplace

  • Ensure each product is edible and passes the quality check

  • Ensure hygienic practices in the workplace

  • Ensure all food handling complies with NZ’s food safety regulations

  • Open to feedback on health and safety policies

  • Ensure healthy working conditions and practices

Online Shopping

General

Anyone ordering products for delivery acknowledges that they have reviewed the contents of their order and verified that it is acceptable. The buyer, solely, accepts the full risk of any items or package being detained or returned by customs for whatever reason.

DISCRETION TO ACCEPT ORDERS
Best Now has the absolute discretion to refuse the registration application of a potential customer, or acceptance of an order or to cancel and order for any reason whatsoever. Where an order is cancelled by Best Now, Best Now will make reasonable efforts to notify the customer of the cancellation and the customer will receive a refund of any monies paid for the value of the order.

​

REGISTRATION / TERMINATION

Access to some services or content on the site may require registration. This will result in you creating a username and password that must be used whenever requested. That username and password are personal to you and you agree at all times to maintain the confidentiality of your username and password and not to disclose them to any third party. You agree that you are solely responsible for any use of our website by any person using your username and password. You agree that all information you make available to us when registering or using the site is true, accurate, up to date, complete and not false, misleading or deceptive in any material way.
No costs are payable to register to use Best Now's online shopping system, but customers are responsible for any costs incurred, including any charges imposed by their internet service provider. Best Now may, at its sole discretion, and without prior notice to you suspend or terminate the ability of any customer to purchase products through Best Now's online shopping system for any reason whatsoever.

 

WEBSITE SECURITY
We will use reasonable endeavours to keep our site free from viruses and from unauthorised access. However, we do not warrant that the site will always operate uninterrupted or error-free or that any files available for downloading by you will be error-free or free from viruses, faults or defects.
We will use reasonable endeavours to prevent any unauthorised entry into the Best Now site and service. However, no member of Best Now will be liable for any direct or indirect damage or loss whatsoever if any third party gains unauthorised access into the Best Now site or online shopping system, except where any member of Best Now, or its employees or agents, have acted negligently or fraudulently.

​

SAFE PAYMENT SYSTEMS
Best Now uses "Stripe" to securely authorize debit and credit card payments before any charges are made. For further information regarding Stripe and how it encrypts and processes transactions, please visit www.stripe.com

Payment Methods

- Credit / Debit Cards
- PAYPAL

bottom of page